For trainers and riding instructors
Built for Trainers. Designed around your lessons.
Book lessons, take attendance and finish your care, from your phone. Billable work is charged in the same tap.
- Book a lesson from Today, or by text
- Series and punch cards that count themselves
- Late cancels charged by the barn's policy
Your barn sets up Rein and invites you. You never see what clients owe.
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Elena: Book Tessa Tue 4pm private
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Rein: Book Tessa Nguyen, Private Lesson, Tue Oct 6 at 4:00 PM with Elena Vasquez? Reply YES within 10 min to confirm.
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Elena: YES
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Rein: Done: booked Tessa Nguyen, Private Lesson, Tue Oct 6 at 4:00 PM with Elena Vasquez.
A day with Rein
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7:00 AM
Feeding checked off
Text “done am feed ranger” and reply YES. Done, not billed.
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2:00 PM
Farrier hold, billed
Complete & Charge puts $135 on Ranger's owner's account.
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4:00 PM
Next lesson booked
Tap Book lesson on Today, or text “Book Tessa Tue 4pm private”.
Lessons, series and packages
Set the series once. Credits count themselves.
Book a lesson from your Today page: rider, horse, time. A weekly series fills the calendar. Mark each rider Present or Absent right on Today. Each package lesson takes a credit, and the rider sees what's left.
- Private and group lessons, with each rider's horse
- Attendance in one tap per rider, on Today
- A lesson the barn cancels gives the credit back
Tessa Nguyen
Lessons and packages
Weekly series
Private Lesson · Tuesdays 4:00 PM
With you, on Willa · through Dec 15
10-Lesson Package
6 of 10 left
Tue Sep 29 lesson: 1 credit used
Care queue and Complete & Charge
Overdue first. Billable work billed.
Feedings, turnout, meds, farrier and vet visits for your horses, overdue first. Tap it done, or Done all for a round. Complete & Charge bills a billable task in the same tap, at the barn's price.
- Overdue, then due today, then later
- Done all for a round that's due
- Skip or snooze with a note or a photo
Late cancellations
Late cancels pay. Excused absences don't.
One window for every rider. Outside it, no charge. Inside it, the late-cancel rate. A no-show pays the full rate; an excused absence, nothing.
- The same rule for every rider
- Each charge says which rule applied
- If the barn cancels, nobody pays
Private Lesson · Tue 4:00 PM
Roster
- Tessa NguyenLate cancel Late-cancel rate
- David OseiNo-show Full rate
- Ava LawsonExcused No charge
Cancellation window: 24 hours
Texting
Book it, charge it, check it off. By text.
Text the barn's number. Rein reads it back, and nothing changes until YES. Care done by text isn't billed; use Complete & Charge for billable work.
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Willow Creek Equestrian Center Text message · Elena, trainer
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Elena: Charge Ranger farrier 135
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Rein: Charge Sarah Kim $135.00 for Farrier — Ranger? Reply YES within 10 min to confirm.
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Elena: YES
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Rein: Done: charged Sarah Kim $135.00 for Farrier — Ranger.
A trainer adds a charge -
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Willow Creek Equestrian Center Text message · Elena, trainer
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Elena: done am feed ranger
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Rein: Mark AM/PM Feeding for Ranger (7:00 AM today) done? Reply YES within 10 min to confirm.
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Elena: YES
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Rein: Done: AM/PM Feeding for Ranger (7:00 AM today).
A trainer marks care done -
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Willow Creek Equestrian Center Text message · Marcus, manager
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Marcus: Upper barn fed
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Rein: Mark 2 tasks (AM/PM Feeding) in Upper Barn today (Ranger 7:00 AM, Atlas 7:15 AM) done? Reply YES within 10 min to confirm.
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Marcus: YES
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Rein: Done: 2 tasks (AM/PM Feeding) in Upper Barn today (Ranger 7:00 AM, Atlas 7:15 AM).
A manager feeds the upper barn -
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Nothing changes until YES
Every request is read back with names, times and amounts. It waits 10 minutes for YES.
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Only what they're allowed
Owners, managers, trainers and instructors can text commands; barn hands can't. A text does only what that person can do in the app.
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Yours to turn off
Staff commands are one switch in Settings, on by default. Customers can reply STOP to any text.
Also in Rein for trainers
- Your horses only
- You see the horses you're assigned and their care, nothing else.
- No money on your screens
- Lessons, horses and care. Balances stay with the office.
- Day view and calendar
- Today's lessons with riders and horses, and a month calendar to plan.
- Lesson rosters
- Each lesson's riders and the horse each one is on.
- Credits in the rider's portal
- Riders see how many package lessons they have left.
- Built for a phone
- Today, the care queue and lessons, with tabs at your thumb.
Questions
Frequently asked questions
What trainers and instructors ask before their barn switches.
Do I sign up myself?
Your barn invites you and gives you a role. You sign in with your own email and password. If you run the lesson program yourself, you can set up the barn.
Can I see what my clients owe?
No, unless your barn gives your role that permission. Staff screens show lessons, horses and care, not balances or invoices.
What happens when a rider cancels late?
If your barn has a cancellation policy turned on, a cancellation inside the window is charged the late-cancel rate, a no-show the full rate, and an excused absence nothing.
How do packages and punch cards work?
The barn sells a package, say ten lessons. Each lesson the rider takes uses one credit, and the rider sees what's left in their own portal.
Can I text instead of opening the app?
Yes. Staff texting commands are on unless your barn turns them off in Settings. Text what you need, Rein repeats it back, and nothing changes until you reply YES. You can only do what your role lets you do in the app.
Only the horses I work with?
Yes. Trainers and barn hands see the horses they're assigned, and their care.
Bring it to your barn.
Rein is set up by the barn, and your barn invites you. Send your barn owner the page written for them.
Run the program yourself? Set up your barn.